Find quick answers about our company, services, and approach.
We build apps for Shopify, HubSpot, Salesforce, Squarespace, Wix, and BigCommerce, ensuring seamless integration with each ecosystem.
Our solutions leverage AI and data analytics to optimize workflows, automate tasks, and deliver actionable insights for your business.
No, we build no custom intergrations
Content generation typically takes 15-160 seconds depending on:
- Number of images being analyzed
- Selected AI model
- Whether web search is enabled
- Current system load
If a generation fails:
1. Check that your product has at least one image
2. Ensure you haven't exceeded your monthly limit
3. Try regenerating the content
4. Contact support if the issue persists
Try these steps:
1. Ensure your product images clearly show the item
2. Adjust your preferences (tone, brand voice)
3. Enable AI Web Search (Pro) for better accuracy
4. Add irrelevant terms to your ignore list
- The in-app help center
- Email: support@ninjaberry.nl
- Shopify App Store listing
- Product descriptions (short, medium, or long)
- Product titles
- SEO meta descriptions
- Product tags
- Product categories (from Shopify's taxonomy)
- Product type detection
The AI Web Search feature (Pro plan) allows ProductBuilder to gather real-time information about your products from the web. This results in more accurate and detailed descriptions, especially for branded or well-known products.
Absolutely. You can selectively choose which product fields to update:
- Title
- Description
- Category
- Tags
- SEO fields
- Metafields
You can also use "Generate Only" mode to preview content before applying it.
ProductBuilder works best with images. Without images, the AI relies on existing product information, which may result in less detailed descriptions.
One generation = content created for one product. This includes the description, title, tags, and SEO content generated in a single request.
Yes. You can trigger product generation through Shopify Flow automations, enabling workflows like automatically generating content when new products are created.
Yes. ProductBuilder supports webhooks that can automatically trigger content generation when products are created or updated.
Only if you choose to. You can:
- **Auto-apply**: Generated content is applied immediately
- **Generate only**: Review content first, then selectively apply what you want
ProductBuilder uses advanced AI vision models to analyze your product images with high accuracy. The AI identifies colors, materials, styles, features, and more. Pro users can enable Content Validation for an additional quality check.
Yes. ProductBuilder:
- Uses secure OAuth authentication with Shopify
- Does not store your product images (only analyzes them)
- Encrypts all data in transit and at rest
- Follows Shopify's security best practices
No. All AI processing happens in the background on our servers. Your store's performance is not affected.